Booking Help

Welcome to the Booking Help page of KashmirGoonaTravel. This guide is designed to help you understand how to book your trip, what happens after booking, and where to get assistance if you need help.

1. How to Make a Booking

You can book your trip with KashmirGoonaTravel by following these steps:

Browse our tour packages or services on the website.
Select a package that suits your travel preferences.
Fill in the required details such as travel dates, number of travelers, and contact information.
Submit your inquiry or proceed with payment (if applicable).
Our team will contact you to confirm availability and finalize the booking.

2. Booking Confirmation

Once your booking is confirmed, you will receive a confirmation via email or WhatsApp.
Confirmation includes details such as itinerary, hotel information, and transportation arrangements.
Please review the confirmation carefully and inform us immediately if any details are incorrect.

3. Payment Information

Payments may be required in full or partially to confirm a booking.
Accepted payment methods will be shared during the booking process.
Prices are subject to change until the booking is confirmed.

4. Modifying a Booking

Requests to modify travel dates, hotels, or services must be made in advance.
Changes are subject to availability and may involve additional charges.
Any price difference must be paid by the customer.

5. Cancellation and Refunds

Cancellation requests must be made in writing through official communication channels.
Refunds, if applicable, are processed according to our Refund Policy.
Please review the Refund Policy before booking.

6. Special Requests

Special requests such as room preferences, meal requirements, or accessibility needs should be shared at the time of booking.
While we try our best, fulfillment of special requests depends on availability and third-party providers.

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