Terms & Conditions

Welcome to ElyTrip. By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our website or booking any services.

If you do not agree with any part of these terms, you must not use our website or services.

1. About Us

ElyTrip is a travel and tourism service provider based in Kashmir, offering tour packages, hotel bookings, transportation services, and related travel assistance.

2. Use of Website

• You must be at least 18 years old to use our services.

• You agree to use this website only for lawful purposes.

• You must not misuse the website by introducing viruses, attempting unauthorized access, or disrupting the website’s functionality.

3. Bookings and Payments

• All bookings made through ElyTrip are subject to availability.

• Prices shown on the website may change without prior notice.

• Full or partial payment may be required at the time of booking.

• Once a booking is confirmed, you will receive confirmation via email or WhatsApp.

4. Cancellations and Refunds

• Cancellation and refund policies vary depending on the package, hotel, or service provider.

• Any cancellation request must be made in writing via email or official contact channels.

• Refunds, if applicable, will be processed within a reasonable time after deducting applicable charges.

5. Travel Documents and Responsibility

• It is the traveler’s responsibility to carry valid ID proof, permits, and any required travel documents.

• ElyTrip is not responsible for denied entry, delays, or cancellations due to missing or invalid documents.

6. Changes in Itinerary

• We reserve the right to modify itineraries due to weather conditions, safety concerns, roadblocks, or unforeseen circumstances.

• Any such changes will be made in the best interest of the traveler.

7. Limitation of Liability

• ElyTrip acts only as a booking agent for hotels, transport providers, and other services.

• We are not responsible for injury, loss, damage, delay, accident, or inconvenience caused by third-party service providers.

• We are not liable for events beyond our control, including natural disasters, strikes, or government restrictions.

8. Intellectual Property

• All content on this website, including text, images, logos, and designs, is the property of ElyTrip.

• You may not copy, reproduce, or distribute any content without prior written permission.

9. User Conduct

You agree not to:

• Provide false or misleading information

• Engage in abusive, fraudulent, or unlawful behavior

• Attempt to harm the reputation or operations of ElyTrip

10. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Jammu & Kashmir.

12. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website means you accept the updated terms.