At KashmirGoonaTravel, we do not ship physical products. All our services are provided digitally or in person as part of travel arrangements. This Shipping Policy explains how booking confirmations and related documents are delivered to customers.
1. Service Delivery Method
All travel-related services offered by KashmirGoonaTravel, including:
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Tour packages
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Hotel bookings
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Transportation arrangements
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Travel confirmations
are delivered electronically via:
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Email
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WhatsApp
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Phone communication
No physical items are shipped.
2. Booking Confirmation
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Once a booking is successfully completed and payment is confirmed, customers will receive a booking confirmation.
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Confirmations and vouchers are usually sent within 24 hours.
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In some cases, delivery may take longer due to verification or third-party confirmation requirements.
3. Required Information
To ensure smooth delivery of booking details, customers must provide:
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A valid email address
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An active phone number or WhatsApp number
KashmirGoonaTravel is not responsible for delays caused by incorrect contact information provided by the customer.
4. Delays in Delivery
Delivery of booking details may be delayed due to:
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Incomplete payment
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Technical issues
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Delays from hotels or service providers
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Public holidays or unforeseen circumstances
Customers will be informed in case of significant delays.
5. International Customers
For international travelers, confirmations and travel documents are delivered digitally only. No physical documents will be shipped internationally.
6. No Physical Shipping
Since KashmirGoonaTravel operates as a travel and tourism service provider:
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No courier or postal shipping is involved
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No shipping charges apply