Customer Service

Your satisfaction is our mission. We're here to assist you 24/7 with all your Kashmir travel needs and ensure your journey is seamless and memorable.

🎧 Always Here to Help

Get in Touch with ElyTrip

Whether you're planning your dream Kashmir vacation, need assistance during your trip, or have questions about our services, our dedicated customer service team is ready to help you every step of the way.

📞

Phone Support

Speak directly with our travel experts for instant assistance, bookings, and emergency support during your Kashmir adventure.

Direct Line: +91 9541455267

✉️

Email Support

Send us detailed inquiries, special requests, or feedback. We respond to all emails within 2-4 hours during business days.

Email: info@elytrip.com

📍

Visit Our Office

Located in the heart of Kashmir, visit us for personalized travel planning and local insights from our Kashmir experts.

Address: Watergam Rafiabad
Baramulla Kashmir

Service Hours

Monday - Friday
9:00 AM - 8:00 PM
Saturday
9:00 AM - 6:00 PM
Sunday
10:00 AM - 5:00 PM
Emergency Support
Available 24/7
🎯

Trip Planning & Booking

Complete assistance with your Kashmir travel planning from start to finish.

  • Customized itinerary planning
  • Hotel and accommodation bookings
  • Transportation arrangements
  • Activity and tour reservations
  • Special occasion planning
🛡️

Travel Support

Comprehensive support services to ensure your Kashmir trip goes smoothly.

  • Real-time trip assistance
  • Weather updates and alerts
  • Local guide coordination
  • Change and cancellation support
  • Lost & found assistance
💰

Billing & Payments

Transparent and secure payment processing with flexible options.

  • Secure payment processing
  • Flexible payment plans
  • Invoice and receipt management
  • Refund processing
  • Group booking discounts
📋

Special Requests

Personalized services to make your Kashmir experience truly special.

  • Dietary requirement accommodations
  • Accessibility support
  • Celebration arrangements
  • Photography services coordination
  • Corporate group handling

🚨 24/7 Emergency Support

Traveling can be unpredictable. That's why we provide round-the-clock emergency support to ensure you're never alone during your Kashmir adventure.

Emergency Hotline: +91 9541455267